RingCentral Comparison and Review



RingCentral Review

Pros:

  • Low monthly fee per line for two ore more linesChooseWhat Check (badge)
  • Unlimited local minutes provided
  • 30-day free trial (for plans with 2 or more users)
  • Vanity numbers available
  • Free to port existing number into service
  • Smart system (ACD) queuing for incoming calls
  • 24/7 Phone support (for plans with 2 or more users)
  • Mobile applications available for iPhone, Android, and BlackBerry

Cons:

  • One user plans are expensive and don't offer 24/7 phone support
  • US-based support is only available for plans with 20 or more users
  • Free trial is only available for plans with 2 or more users

Conclusion:

RingCentral's Pricing

Reviewed Plan

Office Standard

Monthly Fee 1 line

$49.99

Monthly Fee 5 lines (per line)

$34.99

Monthly Fee 10 lines (per line)

$34.99

Monthly Fee (per line)

$49.99 (1 line)

$34.99 (2-19 lines)

$31.99 (20-99 lines)

Included Minutes

Unlimited

Activation Fee

Free

Free Trial Period

30 days

Extra Fees

No

Contract Required

No

Basic IP Phone Cost

$99.00

RingCentral's Numbers

Local Phone Numbers

Free

Toll Free 855, 866, 877, 888 Numbers

Free

Toll Free 800 Numbers

$30 setup fee

Vanity Numbers

$30 setup fee

International Phone Numbers

Canada

Port Existing Number Into Service

Free

RingCentral's Features

Voicemail

Yes

Voicemail by Email

Yes

Internet Fax

Send and Receive

Set Call Handling Rules

Yes

Set Call Handling Rules

Yes

ACD Queues

Yes

Dial-By-Name Directories

Yes

Conference Calls

Yes

Auto-Attendant

Yes

Softphone Provided

Yes

Mobile App

iPhone, Android, Blackberry

HD Voice

Yes

RingCentral's Customer Service

Phone Support

24/7

Country of Phone Support

USA and Philippines

Customer Service Quality

High

Server Redundancies

Yes