8x8 Comparison and Review



8x8 Review

Pros:

  • Mobile applications available for iPhone and Android
  • Unlimited local minutes provided
  • Save about 25% when you pay for a year in advance
  • International numbers available
  • Free to port existing number into service
  • Smart system (ACD) queuing for incoming calls

Cons:

  • No toll-free minutes provided
  • $4.99 setup fee for 855, 866, 877, 888 toll-free numbers plus $9.99 recurring monthly fee

Conclusion:

8x8's Pricing

Reviewed Plan

Virtual Office Pro

Monthly Fee 1 line

$29.99

Monthly Fee 5 lines (per line)

$29.99

Monthly Fee 10 lines (per line)

$29.99

Monthly Fee (per line)

$29.99 (1+ lines)

Included Minutes

Unlimited

Activation Fee

$39.99

Free Trial Period

No, but

Extra Fees

Yes

Contract Required

No

Basic IP Phone Cost

$99.99

8x8's Numbers

Local Phone Numbers

Free

Toll Free 855, 866, 877, 888 Numbers

$4.99/ mo

Toll Free 800 Numbers

No

Vanity Numbers

No

International Phone Numbers

$9.99/ mo

Port Existing Number Into Service

Free

8x8's Features

Voicemail

Yes

Voicemail by Email

Yes

Internet Fax

Yes

Set Call Handling Rules

Yes

Set Call Handling Rules

Yes

ACD Queues

Yes

Dial-By-Name Directories

Yes

Conference Calls

Yes

Auto-Attendant

Yes

Softphone Provided

Yes

Mobile App

iPhone, Android

HD Voice

Yes

8x8's Customer Service

Phone Support

M-Sat 5a-9p PT

Country of Phone Support

USA

Customer Service Quality

Average

Server Redundancies

Yes